Dear Customer,
Thank you for writing to us.
This is a system-generated response to acknowledge receipt of your query raised through Citibank Online.
The subject line contains the reference number allotted to your query.
This query will be tracked through the above reference number and we request you not to change the subject line for future correspondence.
We shall revert to your query in 3 working days.
Should we require more time for further investigation, we will keep you informed.
Assuring you of our best services.
Customer Care Unit
Citibank N A