Thank You for contacting CitiFinancial

 

Dear Sir/ Madam, 

 

Thank you for writing in to CitiFinancial Consumer Finance India Ltd. at  ' We Care'  (wecare@afsindia.com).

 

At CitiFinancial we strive to safeguard your Privacy. If you are an existing customer we request you to kindly validate your identity as this will enable us to act upon your query at the earliest. Kindly verify at least 2 of the below mentioned details as provided by you, for our records. We understand that your time is valuable and look forward to your co-operation.

 

1	Loan Account Number	8	Amount financed
2	Date of Birth	9	Father's/ Spouse's name
3	Cheque number of the latest cleared EMI	10	Non mailing address
4	Bank’s Name	11	Number of advance payments, if any
5	EMI amount	12	PAN Number
6	Mailing address	13	Disbursal branch name
7	Loan Tenure	14	Amount disbursed

 

 

Please note the following:  

 

 -    This is an Automated Response. Please ignore this message if you're not a CitiFinancial customer or if your mail has qualified at least 2 verification  

      checks,as mentioned above.            

 -    The stipulated time for a response is 5 working days post information verification, where applicable. 

 -    You are requested to use the option of 'Reply' to write back to us. 

 -    The Company respects & protects your confidentiality and will refrain from giving out any information to a third party. 

 -    For any product related queries, please visit our website at www.citifinancial.co.in. 

  

You can also contact us at 011-39001111*.  MTNL and BSNL users can reach us at our toll free number 1-800-119-949. 

 

Our service officers would be glad to assist you.

 

Customer Service
CitiFinancial Consumer Finance India Ltd.

 

*Landlines from Delhi: Dial direct number; from outside Delhi: Prefix 011
*Reliance Mobile: Prefix your respective city code; Other Mobiles: Prefix 011.
*From locations outside Delhi/Non reliance users: Charges applicable.

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