RE:'Citibank=013-965-700'

Dear Sir,   

 

This is with reference to your e-mail dated February 16, 2011.

 

We inform you that the Loan referred in your communication is a Citifinancial Loan and it is a different entity. Hence, we request you to forward your query to the email id, wecare@afsindia.com.

 

We assure you of our best attention at all times.

 

Sincerely,

 

Jayasri B

Customer Care  Officer

 

We trust we have addressed your query to your satisfaction. In case you are not satisfied with the resolution provided, please feel free to escalate to  the Head of customer care at head.customercare@citi.com.

 

" We look forward to serving you better !. Do give us your feedback at : https://www.online.citibank.co.in/portal/newgen/customer/feedback-form.htm . "

 

"The information contained in this message is confidential and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information in this message is strictly prohibited. If you have received this message by error, please notify the sender immediately".

 

 

-----Original Message-----
From:   No Contact Name (suns831989@gmail.com)
Date:   Wednesday, February 16, 2011  09:20 AM
To:   Citi Sorting (indiaservice@citi.com)
Subject:  Your query raised through Citibank Online.

 

I HAD TAKEN SCOOTER LOAN FROM ASSOCIATES INDIA FINANCE LTD. ON 13/05/2003. THE LOAN GOT CLEARED WITHIN 3YEARS AND I HAVE RECEIVED MY RC BOOK. TODAY WHEN I WANT TO SELL MY SCOOTER THE OTHER PARTY IS ASKING FOR NO OBJECTION LETTER OF THE CO. WHO PROVIDED THE LOAN. ON ENQUIRY I CAME TO KNOW THAT THIS COMPANY HAS BEEN MERGED WITH CITI BANK.  SO PLEASE HELP ME.THE DETAILS ARE AS FOLLOWS  SCOOTER NO. MHO2 AC 883, AGREEMENT NO. 900801/18017/126 DT.13/5/03. COMAPNY NAME ASSOCIATES INDIA  FINANCE LTD..... THANKING YOU IN ANTICIPATION