NOT GETTING PREPAID FACILITY ON CONVERSION FROM POSTPAID TO PREPAID

Dear Mr. Dhing, Thank you for your email dated 24/03/10 regarding promotional offer  for your Vodafone number 9833069741 .   Further to our conversation, we confirm that your query has been addressed.   In case you need further assistance, please do call or email us. We‘ll do our best to help you.   Happy to help, Anagha Sayam Vodafone Care Contact numbers Vodafone Care          : 111 or +91-9820098200                                            Fax number                : +91-22-66661200 E-mail                           : vodafonecare.mum@vodafone.com Website                        : www.vodafone.in

 

 

From: sunil dhing [mailto:suns831989@gmail.com]
Sent: Wednesday, March 24, 2010 5:08 PM
To: Vodafonecare Mum
Subject: NOT GETTING PREPAID FACILITY ON CONVERSION FROM POSTPAID TO PREPAID

 

I HAVE CONVERTED MY POSTPAID NUMBER (9833069741) TO PREPAID NUMBER ON 17TH MARCH.

MY CARD GOT STARTED IN 2 HRS AFTER SUBMITTING REPAID APPLICATION FORM.

AFTER TWO DAYS MY OUTGOING CALLS WERE BARRED SAYING THAT YOU HAVE TO AGAIN SUBMIT THE FORM.

I HAVE SUBMITTED THE FORM AND MY CARD WAS STARTED.

NOW I WANT TO ACTIVATE THE SCHEME OF CALLING FRIENDS AT 20P/MIN. I CALLED ON 8881 TO ACTIVATE THE SERVICE BUT THE COMPUTER REPLIES THAT THIS FACILITY IS ONLY AVAILABLE TO PREPAID CUSTOMERS.

I ALSO CALLED CUSTOMER CARE EXECUTIVE FOR THE SAME PURPOSE. THEY SAID THAT YOU CAN ACTIVATE YOUR SERVICE AFTER 48 HRS.

ITS MORE THAN 8 DAYS I HAVE APPLIED FOR CONVERSION BUT STILL I GET THE SAME REPLY WHEN I CALL ON 8881

 

PLEASE HELP ME OUT AND SOLVE THIS ISSUE AS SOON AS POSSIBLE.

 

 

THANKING YOU IN ANTICIPATION

--
Thanks, regards & love...
SUNIL D.
+919833069741...

 

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