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Dear Sir/ Madam,
Thank you for writing in to CitiFinancial Consumer Finance India Ltd. at ' We Care' (wecare@afsindia.com).
At CitiFinancial we strive to safeguard your Privacy. If you are an existing customer we request you to kindly validate your identity as this will enable us to act upon your query at the earliest. Kindly verify at least 2 of the below mentioned details as provided by you, for our records. We understand that your time is valuable and look forward to your co-operation.
| 1 | Loan Account Number | 8 | Amount financed |
| 2 | Date of Birth | 9 | Father's/ Spouse's name |
| 3 | Cheque number of the latest cleared EMI | 10 | Non mailing address |
| 4 | Bank’s Name | 11 | Number of advance payments, if any |
| 5 | EMI amount | 12 | PAN Number |
| 6 | Mailing address | 13 | Disbursal branch name |
| 7 | Loan Tenure | 14 | Amount disbursed |
Please note the following:
- This is an Automated Response. Please ignore this message if you're not a CitiFinancial customer or if your mail has qualified at least 2 verification
checks,as mentioned above.
- The stipulated time for a response is 5 working days post information verification, where applicable.
- You are requested to use the option of 'Reply' to write back to us.
- The Company respects & protects your confidentiality and will refrain from giving out any information to a third party.
- For any product related queries, please visit our website at www.citifinancial.co.in.
You can also contact us at 011-39001111*. MTNL and BSNL users can reach us at our toll free number 1-800-119-949.
Our service officers would be glad to assist you.
Customer Service
CitiFinancial Consumer Finance India Ltd.
*Landlines from
*Reliance
*From locations outside Delhi/Non reliance users: Charges applicable.
Disclaimer : The information contained in this Message is confidential and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information contained in this message is strictly prohibited. If you received this message in error, please notify the sender immediately.
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